Xinxin Care maintains transparent pricing. Fees are customized based on the doula experience level (Junior, Senior, or Gold Medal), service type (Daytime or Live-in), and specific care requirements, with no hidden costs.
Our journey begins with a deep assessment of your family’s needs, followed by precision matching and interviews. Once a choice is made, we sign a formal contract and our dedicated supervisors monitor the service quality to ensure scientific care standards.
Absolutely. We encourage long-term, stable relationships to help children build a sense of security. Unless there are unforeseen circumstances or a client requests a change, we prioritize maintaining the schedule of your preferred doula.
To allow doula to focus entirely on your child, we suggest providing clear household guidelines and open communication. For live-in services, a private and comfortable living space for the caregiver is required.
Every Xinxin team member must hold a valid health certificate and professional childcare/maternity certificates. Additionally, they undergo rigorous background checks, psychological evaluations, and must pass our internal “Scientific Care SOP” exam.
Yes, this is a mandatory step. We arrange either in-person or video interviews before the service begins. We encourage parents to communicate deeply with the doula to assess their personality and alignment with your parenting style.
Due to high demand, we recommend booking 1–3 months in advance. We provide a comprehensive service guarantee; if a match is not ideal during the service period, we will arrange a replacement at no extra cost as per the contract.
We have established a Standard Operating Procedure (SOP) manual covering feeding logs, sleep training, and growth observation. Our supervision team regularly reviews nursing logs to ensure every task meets modern medical nursing standards.
A Postpartum Doula (Maternity Specialist) focuses on medical-grade newborn care (first 28 days) and maternal recovery, including breastfeeding support and nutritious meal prep. A Nanny focuses more on early development and daily routines for children aged 1–3.
Our acceptance rate is only 5%. Beyond basic background checks, candidates must pass a two-week practical assessment covering over 20 core skills, including newborn emergency response and postpartum emotional support.
